Perform the assigned duties as per the set policies and procedures in order to achieve the department goals.
Coordinate the receiving payments and post amounts paid to customer accounts.
Supervise on debt repayment arrangement or establish repayment schedules based on customers financial situations.
Review information in the customer accounts to make sure it is accurate, and communicate all necessary information to necessary parties.
Coordinate the development, installation and administration of a revenue accounting and tracking system.
Research and evaluate the collections needs of departmental divisions and recommend related tracking procedures for securing the information needed to achieve collection goals.
Submit and return security cheques, bank guarantees.
Collect cheques from clients, and follow-up with their payments.
Submit work warranties, contracts, signed and stamped payment certificate.
Prepare update collection reports and submit them to the direct manager.
Respond to customer problems or complaints and take action to solve them.
Perform any other tasks related to the job assigned by the direct manager.
