Call Center / Appointment Coordinator

1.00 to 10.00 Years Jeddah , Saudi Arabia 22 Mar, 2023

Job Location	Jeddah , Saudi Arabia
Education	Not Mentioned
Salary	Not Mentioned
Industry	Administration Support Services; Call Centers & Customer Care Outsourcing; Veterinary Hospital & Clinic
Functional Area	Not Mentioned

Job Title: Call Center / Appointment CoordinatorLocation: Veterinary Clinic in Jeddah

Deal with the organizations telephonic conversations with utmost diligence and punctuality.
Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
Explain all the essential details of the organizations products and services to captivate the customers attention.
Take the initiative to build fruitful connections through fluent and engaging communication.
Keep records of all conversations in our call center database in a comprehensible way.
Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.
Coordinate and coordinate appointments with staff, including scheduling appointments for the day.
Assign appointment dates to employees as needed by coordinating work schedules.
Reserving appointments for medical visits, and inquiring about receiving medical services and available appointments.
Provider support during scheduled appointments through phone calls, emails, etc.
Maintain accurate records regarding appointments received from clients via email or telephone.
Perform other duties as assigned.

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