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Call Center Agent

2.00 to 10.00 Years   Jeddah , Saudi Arabia   09 Dec, 2022
Job LocationJeddah , Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryPerfume & Cosmetics
Functional AreaNot Mentioned

Job Description

  • Manage inbound and outbound calls in a timely manner.
  • Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
  • Keep the customer interested in the features and utility of a product through effective telephonic communication.
  • Take the initiative to build fruitful connections through fluent and engaging communication.
  • Maintain necessary call log details using the latest technology available in the companys cloud or digital database.
  • Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.

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