| Job Location | India |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
If you are a linux Administrator with good communication skills, pls share your updated profile with below details to madhuri.gutala@rackspace.com.Current CTCExpected CTCNPLocationAbout the role: A systems administrator is a key element in providing Fanatical support to our customers and is expected to provide a high level of professional care and technical support over the phone and in support tickets. As a Systems Administrator you are expected to apply thorough problem-solving techniques to identify the source of the problem and own the issues through to resolution, whilst keeping the customer up-to-date and reassured with updates over the phone and ticketing system. You will also give advice on best practices or potential pitfalls that you identify and suggest alternatives that may better serve the stability, security and performance of the customer?s solution.Work Experience Requirements:? General knowledge of networking, hardware, software, DNS? RedHat Linux (RHCE level)? Strong Apache and MySQL experience? Clustering Experience? Understand purpose of firewalls and load balancers, VPN and SSL technologies? Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiences? Creative and collaborative team playerKey Responsibility Areas:? Work with leading-edge technology in the cloud computing space? Install, configure, update and troubleshoot services for customers such as OS level concerns, web server, database server, applications server and mail including Apache, MySQL, PHP, FTP, SSH and DNS? Create and maintain customer loyalty by serving customers above and beyond their expectations? To provide the highest level of technical support? Support customers over the phone, email and via tickets? Collaborate with fellow system administrators and support team members ? Internal Quality Control Measurements (Phone / Tickets)
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