Clinical Application Specialist

Job Description

Job TitleClinical Application SpecialistPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it?s not just what we do, it?s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers? needs. It?s what inspires us to create meaningful solutions ? the kind that make a real difference ? when it matters most.The world and our customers? needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That?s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.In this role, you have the opportunity to make life betterLooking at the challenges the world is facing today Philips? purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you?ll be working towards creating a better and fairer future for all.Clinical Application Specialist is the knowledge expert on the clinical application of the product / solution / service.They train customers in applying the best possible clinical procedures and protocols to achieve optimal usage of the equipment delivered and also conduct regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfactionYou are responsible for

• Handling Pre-Sale, Post-Sale demos, Post installation support calls and customer escalation calls.
• Internal & External Clinical Application Training.
• Conducting customer Webinars.
• Supporting Workshops/Conference/Trade Shows.
• Publishing Clinical Newsletter/KOL Engagement.

You are a part of Ultrasound Clinical Application team & Philips India Healthcare Business.Rated amongst the Top 50 Great Places to Work, Philips Healthcare in India operates in the medical equipment and diagnostic imaging segment including CT, MRI, X?rays, cardiovascular system, nuclear medicine, PET?CT, ultrasound, Patient monitoring systems, critical care and Healthcare informatics space.India healthcare business is spread into 28 states in India and 7 union territories. Operations for neighboring countries of Nepal / Bangladesh and Sri Lanka are also covered from here. The organization is divided into 5 regions ? North, East, West , Deccan and South and have sales / service/ projects teams based in the regions. We are operating in a fast changing technology space with new product introductions happening regularly to keep pace with changing competition landscapeTo succeed in this role, you?ll need a customer-first attitude and the following

• Bachelors / Masters in Biomedical , Clinical , Radiology
• Ultrasound Product knowledge is a must
• Clinical knowledge
• Should be able to manage and work well with customers and stakeholders
• Excellent Communication Skills both Verbal & written
• Good Presentation skills
• Sound Knowledge on MS Office tools

In return, we offer you an opportunity to serve a bigger purpose. At Philips, our mission is to improve the lives of 2.5 billion people per year by 2030, and every day, we move closer to achieving our goal by creating cutting-edge solutions that lead to confident diagnosis, improved care, and increased quality of life for patients drive us. We enable our employees to create a legacy in life and support their development through people-centric learning, total rewards, and personalized development planning programs. Our business provides unique opportunities to develop and deliver meaningful solutions in the healthcare space. This new position is a unique opportunity to shape the next-generation solutions we are developing. .How we work at PhilipsOur newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart ? which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home ? for our hybrid roles.Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.Our hybrid working model is defined in 3 ways:We believe in the importance of impactful collaboration: Theres a certain energy when everyone?s in the same room that can heighten idea generation and creative friction needed for problem-solving.We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn?t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.Why should you join Philips?Working at Philips is more than a job. It?s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.#LI-PHILIN

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