Online Account Manager

Job Description

Role Summary:We are looking for an Online Account Manager to join our team and be part of our growth. If youre an analytical salesperson who is hungry for a new adventure, a multinational workplace is waiting for you.Whats On Your Plate

• Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.
• Maintain continuous business relationships with clients/ restaurants via regular phone call and mails.
• Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies.
• Make sure that the menus of the clients are up to date at all times.
• Optimize the restaurant content (MOA, delivery time).
• Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
• Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.
• Generate food coupons, promotions and vouchers from existing restaurants.
• Convince clients / restaurants for brand promotion of Talabat pictures.
• Transmission method optimization: Convincing client / restaurant to implement track order
• feature and changing the transmission method to WLA.
• Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).
• Encourage restaurants to subscribe for the online payment gateway.
• Coordinate with the restaurant, if the restaurant is live or active on Talabat, checking and resolving the reason, such as shutdown or stopped delivery
• Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.
• Maintain continuous business relationships with clients/ restaurants via regular phone call and mails.
• Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies.
• Make sure that the menus of the clients are up to date at all times.
• Optimize the restaurant content (MOA, delivery time).
• Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
• Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.
• Generate food coupons, promotions and vouchers from existing restaurants.
• Convince clients / restaurants for brand promotion of Talabat pictures.
• Transmission method optimization: Convincing client / restaurant to implement track order feature and changing the transmission method to WLA.
• Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).
• Encourage restaurants to subscribe for the online payment gateway.
• Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery.

• Bachelors Degree within Business Administration or any other related field
• Minimum of 2+ years experience within Sales
• Negotiation Skills
• Ability to meet deadlines and be flexible in working
• Strong English communication skills (Written and Verbal)
• Strong analytical skills
• Excel Skills

Keyskills :
Negotiation Skills English Communication Skills Analytical Skills

About Company

Talabat (Arabic: طلبات, Ṭalabāt) is an online food ordering company founded in Kuwait in 2004. As of April 2021, Talabat operates in Kuwait, Saudi Arabia, Bahrain, the United Arab Emirates, Oman, Qatar, Jordan, Egypt, and Iraq. A subsidiary of Delivery Hero since 2016, Talabat became the largest online food ordering company in the Middle East.