| Job Location | Gulf , Doha |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Internet /E-commerce |
| Functional Area | Not Mentioned |
Role SummaryManaging and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps and execute a plan to fill performance related gapsWhats On Your Plate. Monitor and improve Rider Performance and Compliance. Lead Rider Recruitment for the allocated zones. Lead a Team of Rider Coordinators and/or Rider Captains. Manage rider roster with proper allocation of shifts/breaks/off-days etc. Supervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor. Inventory management and usage compliance of Rider equipments. Groom rider quality (behavior, appearance, professionalism, presentational etc). Setting up a performance improvement plan to improve performance of low performing riders. Reduce rider complaints originating from customers. Monitor riders performance on individual level and responsible for coaching/warning riders. Audits fleet appearance & rider behavior via on ground visits.What Did We Order. Bachelors Degree. 2-3 years of experience in food/grocery tech industry is highly preferred. Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc. Strong communication skills, both written and verbal. English and Urdu are a must. Arabic is a plus.. Influencer and a negotiation with good public speaking and presentation skills. People management skills: Experience of managing bigger group of people.
Keyskills :
Talabat (Arabic: طلبات, Ṭalabāt) is an online food ordering company founded in Kuwait in 2004. As of April 2021, Talabat operates in Kuwait, Saudi Arabia, Bahrain, the United Arab Emirates, Oman, Qatar, Jordan, Egypt, and Iraq. A subsidiary of Delivery Hero since 2016, Talabat became the largest online food ordering company in the Middle East.
© 2023 HireeJobsGulf All Rights Reserved
