| Job Location | Giza - Egypt |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | FMCG / Foods / Beverages |
| Functional Area | Not Mentioned |
Respond to technical support requests in person, via phone, or by email? Diagnose and resolve technical hardware and software issues? Research questions using available information resources? Advise user on appropriate action? Follow standard help desk procedures? Redirect problems to appropriate resource? Identify and escalate situations requiring urgent attention? Implement Change, Add, Replace and Upgrade IT activities as planned? Log all help desk interactions? Prepare activity reports? Track, route problems and requests and document resolutions? Administer help desk software? Keep a current and accurate log and track of all IT assets? Stay current with system information, changes and updates and fundamental operations of relevant software, hardware and other equipment? Attend scheduled trainingjob requirementsMore than 3 yearsNot Specified at leastFMCG
Keyskills :
IT Specialist (SAP)
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