| Job Location | Giza - Egypt |
| Education | Bachelor of Science(Computers). |
| Salary | Not Mentioned |
| Industry | IT - Software Services |
| Functional Area | Not Mentioned |
Tasks and Duties:? Provide help-desk support and resolve problems to the end user s satisfaction.? Monitor and respond quickly and effectively to requests received through the Phone call or face to face? Monitor Service Desk for tickets assigned by E-mail.? Modify configurations, utilities, software default settings.? Install, test and configure new workstations & Laptops, peripheral equipment and software.? Maintain inventory of all equipment, software and software licenses.? Report issues to the manager for escalation.? Manage PC setup and deployment for new employees using standard hardware and software.? Perform timely workstation hardware and software upgrades as required.job requirements2 to 5 yearsNot Specified at leastCosmetics Healthcare and Medical Services Pharmaceuticals
Keyskills :
IT Help Desk Specialist
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