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Customer Support Representative - Commerce ( Accounting )

1.00 to 3.00 Years   Giza Cairo, Egypt   23 Jul, 2024
Job LocationGiza Cairo, Egypt
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustrySoftware Development
Functional AreaNot Mentioned

Job Description

  • Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
  • Explain the accounting module program to the clients
  • Training clients on the software programs
  • Solve clients? problems throughout visiting them or over the phone
  • Testing and fixing faulty equipment
  • Improves system performance by identifying problems; recommending changes
  • Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
  • Explain the accounting module program to the clients
  • Training clients on the software programs
  • Solve clients? problems throughout visiting them or over the phone
  • Testing and fixing faulty equipment
  • Improves system performance by identifying problems; recommending changes

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