Bell Person at InterContinental Fujairah Resort

Job Description

As the worlds largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.Whats your passion Whether youre into knitting, kite flying or karaoke, at IHG were interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And were looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.Your Day to DayAs Bellman, will demonstrate the highest standards of guest care and welcome to achieve the highest possible guest satisfaction. Key responsibilities: luggage service, message delivery, newspaper distribution. Providing accurate information concerning hotel facilities, venues and functions; assisting guests with all enquiries, both hotel and non-hotel related; maintain detailed knowledge of the hotel activities of the day; maintain detailed knowledge of key occurrences in the city/location including directions to key points of interests, restaurants, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems, and special events.Assist and ensure that 3rd party partners (Limousine & Valet) colleagues are complying with company policies, standards and procedures.The colleague will be expected to replace Doorman when required and also cover night shift regularly.Some of your main role responsibilities are:

• Monitor the expenses of daily newspaper deliveries to the guest rooms.
• Promote Inter-hotel sales, in house facilities and Food & Beverage outlets, and hotel Transport options
• To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest to maximize hotel sales.
• To have a full working knowledge of the IHG Rewards and Ambassador programme and its benefits.
• Recycle where-ever possible and enforce cost saving measures where appropriate.
• Greets guests at all times in a friendly and helpful manner and attempts to learn and use guests name at every opportunity.
• Maintain a high level of product and local knowledge.
• Focus on the guest needs and go the extra mile. Immediately handles all guests requests and promptly follows up to ensure satisfaction.

Ideally, youll have some or all of the following competencies and experience were looking for:

• Previous experience in a similar position in a 4* or 5* hotel within Middle East.
• Adequate English language communication skills is required. Russian/German speaker will be an advantage.

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, well give you the Room to be Yourself.So whats your passion Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking Apply Online.At IHG, weve made a promise. As one of the worlds leading hotel groups, were here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected wherever they are in the world. Want to be part of the journeyAs the worlds first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If youd like to embrace a world of opportunities, wed like to welcome you to the worlds most international luxury hotel brand. Lets Go Further Together.Dont quite meet every single requirement, but still believe youd be a great fit for the job Well never know unless you hit the Apply button. Start your journey with us today and lets #GoFurtherTogether.

Keyskills :
Russian

About Company

As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future.