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Marketing Operations Manager

3.00 to 4.00 Years   Eastern Province, Saudi Arabia   23 Apr, 2025
Sumuo Medical Complex
1 to 9 Jobs Openings
Job LocationEastern Province, Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryMedical Clinic - Medical Hospital
Functional AreaNot Mentioned

Job Description

Job Summary:The Marketing & Operations Manager plays a key role in driving growth, efficiency, and patient engagement within the healthcare facility. This role combines strategic marketing with hands-on operational leadership to ensure smooth day-to-day functioning, effective promotion of services, and an exceptional patient experience.Key Responsibilities - Marketing

  • Develop and execute marketing strategies to promote the clinics services, specialties, and physicians.
  • Manage digital marketing platforms, including website content, social media, email campaigns, and online advertising.
  • Create and oversee production of promotional materials and patient education content.
  • Coordinate community outreach, patient engagement campaigns, and healthcare events.
  • Monitor patient feedback and online reviews, ensuring timely responses and continuous improvement.
  • Analyze performance metrics and prepare marketing reports to guide strategy and decision-making.
Key Responsibilities - Operations
  • Oversee and coordinate daily clinical and administrative operations to ensure efficiency and compliance.
  • Implement and optimize workflows, policies, and SOPs for front desk, scheduling, billing, and patient services.
  • Collaborate with medical and administrative staff to maintain high standards of care and patient satisfaction.
  • Monitor inventory, supplies, vendor relationships, and facility maintenance.
  • Track KPIs and operational metrics; prepare performance reports for the Managing Director.
  • Ensure adherence to healthcare regulations, data privacy laws (e.g., HIPAA), and internal protocols.

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