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CRM Manager

1.00 to 10.00 Years   Eastern Province, Saudi Arabia   27 Jan, 2024
Al-Dawaa Medical Services Co. Ltd
1 Jobs Openings
Job LocationEastern Province, Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryPharmaceutical Manufacturing
Functional AreaNot Mentioned

Job Description

    • Collecting and analyzing customer data
    • Using CRM systems to manage relationships
    • Developing new ways to meet customers needs
    • Handling customer complaints
    • Overseeing the interactions between customers and key team members, such as Customer Service Representatives
    • Creating and executing retention campaigns
    • Developing marketing campaigns to attract new customers
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  • Collaborating with sales, marketing, customer service and operations teams to improve the customer experience
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