Oversee daily duties of employees to ensure that quality standards are being met and proper procedures are being followed
Give guidance to employees in handling errors, problems, complaints and/or disputes
Performance analyses of employees
Coordinate work schedules and duty assignments
Employee recruitment, including interviews and hiring
Perform orientations and/or schedule training as needed for employees
Interpret and explain work procedures and policies to staff
Perform employee evaluations and make recommendations on personnel actions, such as promotions or firing
Prepare and manage reports, manuals, correspondence and other documents using a database or word processing
Review records and reports relevant to payroll, production and other workplace activities for monitoring employee activities and evaluating performance
Work with other supervisors to coordinate workplace activities with other departments, units or teams
Implement company or departmental policies, procedures and quality/service standards
Maintain records, including inventory, personnel, orders, supplies, and maintenance documentation
