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Room Attendant/Public Area Attendant

1.00 to 10.00 Years   Dubai , United Arab Emirates   04 Apr, 2023
Hilton
Job LocationDubai , United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryHospitals /Healthcare /Diagnostics
Functional AreaNot Mentioned

Job Description

A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.What will I be doingAs a Room Attendant, you are responsible for cleaning guest rooms or public areas and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Clean guest bedrooms and bathrooms
  • Vacuum rooms and corridors
  • Change and replenish bed linen, towels and guest amenities in line with company guidelines
  • Undertake regular deep cleaning tasks
  • Restock and maintain trolley on daily basis
  • Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
  • Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
  • Dispose of waste accordingly
  • Manage guest requests in a timely and efficient manner
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Carry out lost property procedures
  • Assist other departments wherever necessary and maintain good working relationships
What are we looking forA Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • To maintain a high customer service focus by approaching your job with guestsalways in mind
  • To have a positive impact, taking personal responsibility and initiatives to make it right.
  • To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities tolearn new skills and knowledge to enhance yourpersonal performance & development.
  • To be flexible, responding quickly and positively to changing requirements.
  • To maintain high team focus by showing teamworkin pursuit of the department goals
  • To be creative & innovative, & be up to date oncurrent trend demands
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Hotel or hospitality experience
  • Experience in a similar position

Keyskills :
Room AttendantHousekeeping SupervisorLaundry AttendantHousekeeping AideCleaning SupervisorClubhouse AttendantBanquet ServerGuest Service AgentGuest Services Representative

About Company

Hilton Worldwide Holdings Inc., formerly Hilton Hotels Corporation, is an American multinational hospitality company that manages and franchises a broad portfolio of hotels and resorts. Founded by Conrad Hilton in May 1919, the corporation is now led by Christopher J. Nassetta.

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