| Job Location | Dubai - United Arab Emirates |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | Automotive / Automobile / Auto Accessories |
| Functional Area | Not Mentioned |
1. Greet phoning customers.2. Understand the Automotive Market (Car Brands, Types and Models), (Tires Brands, patterns and sizes)3. Feed and update customers information in the system4. Handling customers? information in the system.5. Provide feedback on the efficiency on the customer service process.6. Records details of inquiries, comments and complaints7. Maintain monthly data report8. Follow up the leads9. Provide and propose the best solution that meets customers? needs.10. Responsible to handle Customer Queries through different channels i.e. Emails, WebChat. Phone Calls, etc. and ensure to facilitate them in best possible manner.11. Responsible to ensure all data encoded in CRM/Excel as per the requirement by the Management12. Responsible to learn new things and provide with innovative ideas and suggestion to improve on the Business Process.
Keyskills :
Call Center Agent
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