Business Development Manager

Job Description

Roles & ResponsibilitiesWe are looking for a proactive, result-oriented and well-connected Business Development Manager to drive business growth for our Travel & Tours and Destination Management Company (DMC) operations.The candidate will be responsible for developing new business opportunities, establishing strategic partnerships with travel agencies, tour operators, corporate clients and other travel-related companies, and expanding our B2B and B2C customer base.The role involves promoting our travel packages, destination management services, customized tour solutions, hotel bookings, transfers, sightseeing, and other travel-related products to generate consistent business and revenue.Key Responsibilities1. Business Development & SalesIdentify and develop new business opportunities in the travel and tourism industry.Generate leads and acquire new clients, including individual travelers, corporate clients, travel agencies and tour operators.Promote the company's travel packages, holiday tours, customized itineraries and DMC services.Develop and implement sales strategies to achieve monthly, quarterly and annual revenue targets.Convert potential leads into long-term business relationships.2. B2B Partnerships & Tie-UpsEstablish and maintain strong business relationships with travel agencies, tour operators, travel consultants, wholesalers and other travel companies.Develop strategic tie-ups with domestic and international travel companies to generate inbound and outbound tourism business.Negotiate commercial agreements, commission structures, net rates and partnership terms.Build a strong network of B2B partners to increase bookings and business referrals.Regularly follow up with existing partners to generate repeat business and maintain long-term relationships.Explore new markets and identify potential business partners for DMC services.3. DMC Business DevelopmentPromote the company's Destination Management Company (DMC) services to international and domestic travel partners.Develop partnerships with overseas travel agents and tour operators looking for reliable ground-handling services.Generate business for destination services, including:Hotel and accommodation bookings.Airport transfers and transportation.Sightseeing and guided tours.Customized holiday packages.Group tours and FIT arrangements.MICE, corporate travel and incentive tours.Local experiences and destination-specific activities.Coordinate with internal operations teams to ensure smooth execution of confirmed bookings.4. Client Relationship ManagementBuild and maintain strong relationships with existing and prospective clients.Conduct regular client meetings, business visits, presentations and follow-ups.Understand client requirements and provide suitable travel solutions.Ensure client satisfaction and encourage repeat business and referrals.Handle initial commercial discussions and coordinate with relevant teams for quotations and proposals.5. Market Research & NetworkingResearch market trends, competitor offerings and emerging travel destinations.Identify new opportunities in domestic, international, inbound and outbound tourism.Attend travel exhibitions, tourism fairs, networking events and industry meetings.Represent the company professionally during business meetings and industry events.6. Reporting & Performance ManagementMaintain a database of prospective clients, travel agents and business partners.Track leads, follow-ups, conversions and sales performance.Prepare regular business development reports and sales forecasts.Monitor achievement against assigned sales and revenue targets.Provide management with updates on market opportunities and partnership developments.Desired Candidate ProfileRequired Skills & QualificationsBachelor's degree in Business Administration, Travel & Tourism, Hospitality Management or a related field.Minimum 2?5 years of experience in business development or sales within the travel and tourism industry.Experience in B2B sales, travel agency partnerships, tour operations or DMC operations will be an advantage.Strong network and understanding of the travel trade industry.Excellent communication, negotiation and presentation skills.Ability to identify business opportunities and close commercial deals.Good knowledge of travel products, destinations, tour packages and DMC services.Proficiency in MS Office, CRM tools and sales reporting.Self-motivated, target-driven and capable of working independently.Key Performance Indicators (KPIs)The candidate will be evaluated based on:Number of new B2B partnerships and travel company tie-ups established.Number of new corporate and individual clients acquired.Revenue generated from B2B and B2C business.Revenue generated through DMC partnerships and ground-handling services.Number of active partners generating regular bookings.Conversion rate of leads into confirmed business.Repeat business and client retention.Achievement of monthly and quarterly sales targets.

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