hireejobsgulf
Register for Job

Travel Executive

1.00 to 10.00 Years   Doha, Qatar   04 Oct, 2024
Nasser Bin Khaled and Sons
1 Jobs Openings
Job LocationDoha, Qatar
EducationNot Mentioned
SalaryNot Mentioned
IndustryTravel Agency
Functional AreaNot Mentioned

Job Description

  • Assist the ticketing supervisor/Team Leader/Manager in handling ticketing and reservation requests from customers, travel agents or internal staff.
  • Process flight booking, hotel reservations, car rentals and other travel-related services using computerized reservation systems.
  • Provide accurate and up-to-date information on flight schedules, fares, availability and travel restrictions to customers.
  • Verify and confirm ticketing details, including passenger information, travel dates, flight preferences and special requests.
  • Issue electronic tickets, e-vouchers and travel itineraries in compliance with airline and company policies.
  • Collect payment for ticketing and travel services and process transactions accurately, ensuring financial records are maintained.
  • Assists customers with changes, cancellation or rebooking requests, adhering to airline and company policies and procedures.
  • Coordinate with airlines, hotels, car rental agencies and other travel service providers to ensure smooth travel arrangements for customers.
  • Handle customer inquiries, complaints and resolution effectively and provide prompt and professional customer service.
  • Stay updated on airline policies, fare rules and industry regulations to provide accurate information and advice to customers.
  • Assist in managing inventory and maintaining accurate records of ticket stock, invoices, and financial transactions.
  • Collaborate with the ticketing team to streamline processes, improve productivity and enhance customer satisfaction.
  • Adhere to company policies, industry standards, and legal requirements to ensure compliance and customer safety.
  • Maintain confidentiality of customer information and handle sensitive data with discretion and professionalism.
  • Assist in generating reports, analysing data and providing insights on ticketing trends, sales performance. and customer preferences.
  • Keep abreast of emerging technologies, trends and industry developments to enhance ticketing services and improve efficiency.
  • Perform other department duties related to his/her position as directed by the head of the department.

Keyskills :

APPLY NOW

Related Jobs

© 2023 HireeJobsGulf All Rights Reserved