Senior Analyst-Digital & Process Excellence

Job Description

Global Edge is an international staffing firm connecting projects worldwide with the industrys most talented project professionals. We work with high level technical and commercial personnel across multiple industries including Oil and Gas, Energy, Renewables, Infrastructure, Automotive and Motorsports, IT, Marine, Mining, and more. With offices strategically located worldwide, Global Edge is known for the highest level of delivery for our clients and contractors.Position: Senior Analyst - Digital & Process ExcellenceLocation: Doha QatarContract: 6 months with extensionJob Objective:The Senior Analyst Digital & Process Excellence is the key custodian for overall management of MMS Central companys official documentation registry/depository, ensuring the architecture governance for MMS 2.0 are adhered to across companys and supporting overall project lifecycle in ensuring process, documentation, publication, and communication.Responsible for review and gap assessment (between standard and submitted) for all documents submitted by the business units including, but not limited to, process flow charts, measurements, policy etc.Responsible to manage/ assist in delivery of ongoing documentation/ project reviews. Responsible to project manage the implementation of agreed plan.Responsible to manage/ assist in development / support of new initiatives as agreed with leadership.Responsibilities

• Lead and responsible for overall management of MMS Central companys official documentation registry/depository inclusive of building, maintaining, and upkeeping MMS Central as a single source of truth within company and build links to HSSEQ, Enterprise Risk Management Sustainability (ESG) and Investor Relations.
• Maintain and administer central document portal and ensure strict quality control over contents of the portal.
• Support the end-to-end documentation lifecycle, from tracking requests, write-ups, reviews, approvals to final publication of all documents under teams control. Set up periodic reviews to ensure all documents continue to be valid and accurate.
• Responsible for receipt, review, and update of process documents including, but not limited to, process flow charts, process measurements, Policy. Manual, Procedures etc.
• Ensure all approved documents submitted for upload to MMS Central comply to approved Delegation of Authority (DOA).

Process Architecture

• Build companys Process Architecture to bring transparency into process documentation quality, process maturity, renewal of documents, issue logging and resolution.
• Generate intel, insights and statistics from MMS 2.0 library such as process mapping for performance/KPI data, customer satisfaction scores (CSATs) and/or heatmaps on areas needing attention subsequently work with relevant accountable person on action plan until resolution.
• Responsible for review and gap assessment (between standard and submitted) for all documents submitted by the BUs. Including, but not limited to, Process Flow Charts, Measurements, Policy etc.
• Conduct thorough analysis of documents submitted, identify areas for improvement, and recommend corrections to documents in line with approved templates/ mandatory minimum standards.
• Support team in quantifying the impact of new or revised processes and change management requirements.

Program/Project Support

• Lead assigned activities, including SharePoint updates, meeting- set up, minute and follow-up.
• Responsible to manage/ assist in development / support of new initiatives as agreed with leadership such as process mapping, process documentation and others as agreed.
• Provide implementation support/ lead or monitor implementation for agreed initiatives and business units.

Qualifications

• Bachelors Degree
• Project Management Certification is desirable
• Lean Six Sigma Certification is desirable
• 3-5 years experience in process analytics/documentation/project management
• Formal training in Business and Process management will be added advantage
• Experience in driving process improvement, demonstrated and progressive work experience in process control and documentation/process lifecycle.
• Computer Skills: Microsoft 365, SharePoint, Visio, etc,.
• Language Skills: English, Arabic is a plus
• Understanding about process and its interdependencies
• Some understanding of shipping and logistics business

The Global Edge Consultants, LLC is an Equal Opportunity Employer. The Global Ede Consultants, LLC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Keyskills :
Microsoft 365 Project Management Documentation Process Mapping Sharepoint Process Improvement Visio Process Control

About Company

Hilton Worldwide Holdings Inc., formerly Hilton Hotels Corporation, is an American multinational hospitality company that manages and franchises a broad portfolio of hotels and resorts. Founded by Conrad Hilton in May 1919, the corporation is now led by Christopher J. Nassetta.