| Job Location | Doha,Qatar |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | CustomerService/Telecalling |
| Functional Area | Not Mentioned |
Customer Experience RepresentativeJob Location : Qatar:?Serve as the main point of contact for parents, pupils, and staff, providing outstanding customer service and addressing inquiries, concerns, and requests promptly and professionally.?Build strong relationships with customers, understanding their needs and preferences and offering personalized assistance and guidance.?Proactively communicate with parents regarding important school updates, events, and activities, using various channels such as email, phone calls, and in-person interactions.?Collaborate with relevant departments to resolve customer issues effectively and efficiently, ensuring timely resolution and follow-up.?Maintain accurate customer records and documentation, updating contact information, inquiries, and feedback.?Conduct customer satisfaction surveys, gather feedback, and identify improvement areas to enhance the overall customer experience.?Support school events and activities by providing information, supporting pupil registrations, and addressing customer inquiries.
Keyskills :
customerserviceexperience
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