| Job Location | Doha - Qatar |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | IT - Software Services |
| Functional Area | Not Mentioned |
Job Description is as follows : - -Extensive Remedy administration, support and development experience.-Experience with installing, patching, and upgrading Remedy ITSM (Incident, Problem, Change, Asset, Knowledge, Service Level, and Service Request Management).-Solid understanding of architecture including load balancing, high availability, scalability, and fail-over solutions.-Ability to review user requirements, provide feedback with respect to ITSM capabilities, and implement well engineered solutions.-Ability to leverage built-in ITSM capabilities in satisfying user requirements.-Experience with installing and configuring Remedy Single Sign --On, BMC Remedy Smart Reporting, BMC Digital Workplace/Smart IT, -Experience with installing Mid-Tier and Tomcat.-Experience configuring server groups.-Experience in advanced troubleshooting (e.g. Server logs, plugin logs, etc.).-General network troubleshooting skills.-Extensive experience using Developer Studio to customize ITSM modules.-Experienced in migrating definition changes and/or data between environments and identifying definition deltas using Migrator, definition experts, and Import Tool.-Experienced in using Atrium Integrator Spoon.-Experience in Web Service integration.-Able to modify approval mappings as needed.
Keyskills :
Administration IT Support
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