| Job Location | Doha - Qatar |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | Hotels / Hospitality |
| Functional Area | Not Mentioned |
A Banquet Operations Manager is responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience while optimising sales, evaluating performance, and ensuring staffing levels meet demand of Hilton's newest resort and entertainment complex in Qatar. The Salwa Beach Resort is to become one of the largest resorts in the Middle East. It spreads along a 3.5km pristine beach front on the southwest coast of Qatar. Managed by Hilton, it will have 362 hotel rooms and residential units with private beaches, a world-class leisure and waterpark, sports club, marina, dive center, health club, spa, restaurants, cinemas and retail space. The resort is scheduled to open in 2020 and can be found on Google and YouTube under its working title 'Salwa Beach Resort'.What will I be doing?As a Banquet Operations Manager, you will be responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience. A Banquet Operations Manager will also be required to optimise sales and ensure staffing levels meet demand. Specifically, you will be responsible for performing the following tasks to the highest standards:? Manage all Banquets/Events? Maintain exceptional levels of customer service? Evaluate guest satisfaction levels with a focus on continuous improvement? Propose ideas to build the range and quality of Conference and Banquet? Optimise sales and contain costs, identifying any areas for action? Maintain good communication and work relationships in all hotel areas and with external customers and suppliers? Ensure staffing levels meet business demands? Ensure training is carried out on an ongoing basis? Ensure communication meetings are conducted and post-meeting minutes generated? Manage staff performance issues in compliance with company policies and procedures? Recruit, manage, train and develop the Front Office team? Comply with hotel security, fire regulations and all health and safety legislation
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