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Associate - Tele Calling

2.00 to 8.00 Years   Doha - Qatar   24 Jan, 2020
Job LocationDoha - Qatar
EducationAny Graduation.
SalaryNot Mentioned
IndustryMedical / Healthcare / Diagnostics / Medical Devices
Functional AreaNot Mentioned

Job Description

? Answer, screen and forward enquiry calls from customers? Provide information on Doctor?s availability and corresponding services precisely? Fix and confirm appointments for the customers connecting over phone and do required follow-up? Use online platforms to understand appointment requirements and connect with the customer to fix appointments? Provide accurate information on lab related enquiries and provide reports to the customer online.? Conduct promotional calls on health packages and offers? Cancel or reschedule appointments based on Doctor?s availability and customer?s convenienceSkills and attitude? Ability to communicate precisely and effectively? Knowledge of online platforms? Knowledge of Telephone etiquette? Polite and serving attitude? Fluent in English

Keyskills :
Hospital

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