Technical User Support

1.00 to 3.00 Years Dammam, Saudi Arabia 14 Feb, 2022

Job Location	Dammam, Saudi Arabia
Education	Bachelor's degree / higher diploma
Salary	Not Mentioned
Industry	Administration Support Services
Functional Area	Not Mentioned

Responsibilities

install and configure computer hardware operating systems and applications
monitor and maintain computer systems and networks
talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
troubleshoot system and network problems, diagnosing and solving hardware or software faults
replace parts as required
provide support, including procedural documentation and relevant reports
follow diagrams and written instructions to repair a fault or set up a system
support the roll-out of new applications
set up new users accounts and profiles and deal with password issues
respond within agreed time limits to call-outs
work continuously on a task until completion (or referral to third parties, if appropriate)
prioritize and manage many open cases at one time.
other responsibilities assigned by line manager.

Keyskills :

APPLY NOW

Related Jobs