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Support Analyst

1.00 to 10.00 Years   Dammam, Saudi Arabia   15 May, 2021
Job LocationDammam, Saudi Arabia
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryIT Services
Functional AreaNot Mentioned

Job Description

  1. Experience in developing implementing supporting and/or managing corporate banking and BAU issuing.
  2. Proactive monitoring of applications.
  3. Provide Technical support and do critical analysis of issues.
  4. Perform root cause analysis of a problem.
  5. Tracking and updating issue reported and prepare effective repots for management review.
  6. Coordination and follow up skills to get issues resolved.
  7. Good knowledge of .NET framework, Java, Unix Scripting, Oracle SQL and MS SQL.
  8. Troubleshooting techniques and problem-solving skills
  9. Preparing and keep up to date knowledge document.
  10. Critical thinking and impact analysis of applications changes/issues.
  11. Adding controls to make sure of effective alerting and problem reporting.

Keyskills :

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