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Storage Support

1.00 to 10.00 Years   Dammam, Saudi Arabia   15 May, 2021
Job LocationDammam, Saudi Arabia
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryIT Services
Functional AreaNot Mentioned

Job Description

  • Backing up Device internal Database
  • (Configuration backup of storage devices)
  • Managing resource pools
  • (Managing Raid groups and allocated Volumes)
  • Determination &co-ordination with vendor for replacement of a failed HDD
  • (Self-Explanatory)
  • Hardware issue troubleshooting
  • (Self-Explanatory)
  • Hardware issue call logging with vendor
  • (Self-Explanatory)
  • Integration of host with storage environment
  • (integration of server with Storage)
  • Disk Management
  • (Self-Explanatory)
  • Trend reporting on space used
  • (Self-Explanatory)
  • Storage space validations
  • (Self-Explanatory)
  • SAN Switch capacity Planning & Forecasting
  • (Self-Explanatory)
  • Configuration Monitoring
  • (monitoring the?%storage space availability, Raid group and volume allocation etc)
  • Logs & Alert monitoring
  • (Self-Explanatory))
  • Performance Tuning
  • (Self-Explanatory)
  • Performance Analysis on cache boards and replications issues
?????????(Analysing Cache hit %, cache miss % ratio to decide the requirement of cache)?
  • Proactive Monitoring and Troubleshooting
  • (Self-Explanatory)
  • Manage Licensing
  • (Self-Explanatory)
  • Proactive Monitoring and Troubleshooting
  • (Self-Explanatory)
  • Monitoring System processes & logs
  • (Self-Explanatory)
  • Vendor call logging
  • Vendor co-ordination for Firmware upgrade
  • Recommendation for HBA driver version control( HBA card is fibre card which connect the server and?SAN)
  • Recommendation for HBA firmware upgrade
  • Recommendation for HBA driver upgrade
  • Recommendation for HBA Utility installation on servers
  • Recommendation for HBA Utility upgrade on servers
  • Recommendation for HBA card replacement
  • Recommendation for HBA configuration
  • Power supply/Fan Replacement Coordination
  • Internal or external memory module replacement
  • Faulty Fiber Cable replacement Coordination
  • Faulty SFP replacement Coordination(SFP are the connectors attached to switch?ports which are used to connect the Fiber cables with storage devices and servers)
  • Size Determination & creation of new LUN/Volume
  • (Self-Explanatory)
  • De-allocation of LUN/Volume(Self-Explanatory)
  • Define raid types and creation of raid groups / arrays
  • (We need to define the RAID group/ array when we add LUN)
  • Masking Devices to HBA
  • (mapping storage Device to server HBA card)
  • Determination &co-ordination with vendor for replacement of a failed HDD
  • (Self-Explanatory)
  • Hardware issue troubleshooting
  • (Self-Explanatory)
  • Hardware issue call logging with vendor
  • (Self-Explanatory)
  • Volume/Lun Management (Grow/Shrink)
  • (Storage logical Until (allocated?space?management)
  • Best Practices implementation
  • HBA configuration
  • Configure Domain Parameters
  • (Self-Explanatory)
  • Configuring interfaces on SAN Switch
  • (Self-Explanatory)
  • Configure Fibre Card aliases for new host
  • (Giving identifiable name to server HBA)
  • Configure high availability on controller level
  • Configure Inter-Switch links
  • (Integrating new switch with existing switch fabric)
  • Configure Port-channels / Trunking
  • (Aggregating multiple ports between two switches to increase the bandwidth of Inter switch links)
  • Configure & Manage Zones
  • (Creating fabric data path on fabric switch to make communication between server and storage device.)
  • Configure Fibre channel routing services & protocols
  • (Configuring?the switch parameters to enable it to send fibber channel packets)
  • Configure users & common roles
  • Configure System message logging
  • (capturing the events log for storage devices to identify any failure)
  • Troubleshooting & diagnosis of Fabric & Switch Issues (Hardware & Software)
  • (Self-Explanatory)
  • Install or replace the hardware and Accessories
  • (Self-Explanatory)
  • Vendor call logging
  • (Self-Explanatory)
  • Vendor co-ordination for Firmware upgrade
  • (Self-Explanatory)
  • Vendor co-ordination to Upgrade Hardware (Shelf, ESH, Disk, Motherboard)
  • Auto-support Configuration along with vendor
  • Replace or upgrade hardware (Shelf, ESH, Disk, Motherboard)
  • Power supply Replacement in support with vendor
  • Cache module replacement in support with vendor
  • Vendor coordination for Storage Array and all other parts replacement
  • Controller/supervisor replacement in support with vendor
  • Firmware upgrade planning of SAN Switch
  • Power supply/Fan Replacement Coordination

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