| Job Location | Dammam, Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | IT Services |
| Functional Area | Not Mentioned |
úÿÿÿÿÿÿÿÿDevelop and implement SAP systems or similar for business clients.ÿúÿÿÿÿÿÿÿÿDetermine clients business needs, create customized SAP solutions or similar, and smoothly integrate SAP applications with existing IT infrastructure.ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿúÿÿÿÿÿÿÿÿInteract with clients both for business and technical specifications and validate final output with the team manager.úÿÿÿÿÿÿÿÿProvision of technical and professional support, solving problems of the customers.úÿÿÿÿÿÿÿÿTroubleshooting and resolving issues to optimize performance.úÿÿÿÿÿÿÿÿEnsure appropriate follow-up on issues till resolution.úÿÿÿÿÿÿÿÿContribute to troubleshooting guide to clients describing the first level of support expected from them for each type of case.úÿÿÿÿÿÿÿÿContribute to training for the client?s support team and the end users.úÿÿÿÿÿÿÿÿContribute actively to internal streams: internal training, documentation writing, and, QA testing.úÿÿÿÿÿÿÿÿProvide feedback to team leaders on the progress of issues and tasks and escalate problems when necessary.
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