Develop and identify training needs and methodologies, ensuring that Training Needs Analysis is conducted through data collection to develop employee?s performance and achieve the relative skills required for the job.
Align with managers about mandatory training for food and safety topics.
Conceptualize and design content, format and structure of learning and development programs.
Recommend, propose and plan customized training programs for all in-house and external workshops.
Evaluate the effectiveness of the training programs, using survey tools, in order to provide productive training program each years.
Take responsibility for ensuring all training operations, such as: rooms / venues, equipment, catering arrangements, and other requirements are booked or canceled in advance.
Responsible for all communication including training invitation related training course to the delegates / managers in advance of training courses.
Handle all disciplinary action for any violation related to attendance or program completion.
Present the training program and achievements.
Prepare internal and external reports
Keep an updated training tracker
Support the operation team for any document or class/session translation (English / Arabic)
This role requires to support the HR department with requirement activities (CV screening, booking for interviews, interview test booking)
