Customer Service Specialist

2.00 to 4.00 Years Dammam, Saudi Arabia 11 Jul, 2023

Maintaining a positive, empathetic, and professional attitude toward clients�at all times.��
Responding promptly to clients�inquiries via all channels��
Communicating with clients�through various channels such as phone calls, WhatsApp, emails, social media, platforms, etc.)��
Acknowledging clients�complaints�and following up on the solution process.��
Knowing our products inside and out so that you can answer questions.��
Keeping records of clients�interactions, transactions, comments, and complaints.��
Ensure clients�satisfaction and provide�professional clients�support.��
Build sustainable relationships and trust with client�accounts through open and interactive communication��
Collecting and analyzing clients�feedback��
Providing�introductory information to potential clients��
Following up with clients to check that they are�still satisfied with any purchases or services.��
Letting clients know about additional�products or services.��
Escalating queries and concerns�

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