Assistance Service Manager

4.00 to 5.00 Years Dammam, Saudi Arabia 26 Sep, 2022

Job Location	Dammam, Saudi Arabia
Education	Certification / diploma
Salary	Not Mentioned
Industry	Motor Vehicle Passenger Transport
Functional Area	Not Mentioned

The core purpose of the job is to supervise all JTC assets and ensure proper operations.Duties & Responsibilities included but not limited to:

Plans daily activities of the depot.
Receives and recording all incoming and outgoing jobs.
Conducts professional repairs.
Disseminates information regarding preventive maintenance.
To lead a team of technical / manual personnel and maintain harmonious working relationships.
To plan & schedule labour, material and equipment efficiently and within set time frames.
To Make sure returned gensets and properly inspected and depot check list is implemented, serviced, repaired
and load tested.
To make sure proper PDI is done prior to dispatch.
To maintain depot and yard tidy all the time.
To maintain effective lines of communication between the implementation and execution functions.
To maintain and enforce a safe working environment.
Visiting customer sites time to time to make sure on hire equipment are maintained properly all the time.
Making sure all the breakdown calls are attended and fixed all the time.
To make sure all the work orders process are carried on time in the system and closed after completion.
To help maintain client satisfaction.
Carry out trouble shooting and rectify workshop problems.
Arranging the required manpower to complete the job.
Preparation of daily /monthly report, accident / damage / breakdown reports.
Adherence to all JTC and client specific QHSE policies.
Adherence to all JTC ISO and Operating Procedures as defined.

Accountability and Authority (QHSE)

Follow-up of Divisional internal/external QHSE training with the QHSE department.
Ensure safe work practices pertaining to the task.
Ensure daily toolbox meeting and provide accurate mission/task information.
Implement, monitor and correct defects identified on the Daily Equipment Safety Checklist before commencing.
Reporting of incidents and raise incident report (PIR) with accurate incident information and supporting
evidence.
Reporting of client complaints and corrective actions.
Provision of PPE and staff adherence.
Monitor and maintain Fire extinguishers and First Aid Kit for the facility and equipment.
QHSE surveillance observations, audit findings, recommendation on incident outcomes and client
recommendation must be implemented in coordination with QHSE representatives.
Promote safety culture and deter and stop unsafe acts.

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