The ability to understand and adapt to change management initiatives.
Set standards and objectives for different stores and departments
Set sales and operational goals and expectations, and ensure that those goals are and expectations are achieved through regular monitoring
Optimize and oversee operations to ensure efficiency
Undertake sound financial management to ensure stores are profitable and stay within budget
Lead a team of store managers towards effective collaboration and attainment of goals, this goes as far as overseeing the performance management of the entire store management team to achieve the desired results in supporting the business
Regular store visits to ensure compliance in all areas of customer service, store operations, and loss prevention
Provide constructive guidance to store managers and the team related to all areas of effective operations, to ensure compliance with company?s policies and operational guidelines
Evaluate performance using key metrics and address issues to improve it
Deal with problems by providing creative and practical solutions
Maintain competitive awareness by continuously monitoring the competition and then reacting accordingly to maintain the business advantage