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Account Manager ? Managed Services

1.00 to 10.00 Years   Casablanca Morocco   04 Feb, 2025
Job LocationCasablanca Morocco
EducationNot Mentioned
Salary$500 - $1,000
IndustryCall Centers & Customer Care Outsourcing
Functional AreaNot Mentioned

Job Description

CALL CENTER REPRESENTATIVE - WORK FROM HOME, FULL-TIME ONLYCalls Experts is a global contact center solution provider with 15+ years of experience in the North American market. Calls Experts is here to help both - those with experience and to teach those, who want to learn and build their careers. With Calls Experts this is not just a job, this is a real career! We are looking for a Customer Service Agent to process inbound and outbound calls remotely.Market: US and CA.Vertical: Insurance.You will perform various administrative tasks, including answering calls and scheduling meetings. For this role, a strong Internet connection is required, along with experience using communication tools.Duties and Responsibilities:

  • Process inbound and outbound call traffic to qualify leads and make live transfers
  • Qualify prospects
  • Resolve client queries
  • Prepare customer spreadsheets and keep online records
Requirements:
  • CPU: min 4000 score AMD/i5 8th generation or higher with min 8 GB RAM
Windows 10/11
  • Internet: Fiber optic connection
  • Ability to work 8/9-hour shifts 5d/week in EST. Shifts between 9am - 9pm EST.
Compensation and Benefits:
  • USD $500 basic monthly salary + up to USD $500 bonus/month

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