Health Solution Partner I&I

Job Description

ROLE SUMMARYThe Health Solution Partner (HSP) is a Non-sales commercial role, focused on providing educational & scientific content and supporting HCPs in all national territory, with the purpose to improve the impact of our medicines and vaccines on patients and society. HSP will maintain an in-depth knowledge of specific healthcare issues, markets, products and disease states that enables meaningful, compliant, on-label dialogue only with key stakeholders in order to build credibility and add value when engaging with HCPs around our Therapy area and innovative medicines and vaccines. HSP will provide in depth knowledge of therapeutic area to assigned community of HCPs and leverage his/her expertise to support, the design and implementation of solutions both internally and externally.ROLE RESPONSIBILITIES:* Drive deeper engagement on educational & scientific content through collaboration with customers on mutual priorities, to increase the impact of our medicines on patients * Streamline customer interface by acting as the primary Point of Contact for identified customers. * Conduct stakeholder assessment for assigned specialties/customers and owns development of a comprehensive engagement plan with adequate coverage, with optimal synchronization and minimal overlap with other commercial and medical function areas * Partner with multidisciplinary stakeholders both external (institutions executives, Unit heads, KOLs, scientific societies?) and internal (commercial, medical, Corporate affairs, enabling functions?) to enhance the impact of our medicines on patients * Responsible for onboarding customers to new operating model platforms (e.g., Digital Engagement Portal, and other One Pfizer or TA specific solutions) * Knowledgeable of customer preferences for content and channels to orchestrate a best in class customer experience through relevant content selection * Support attainment of improved patient outcomes through physician and patient education and services enabled by deep scientific expertise * Improve service provided along with design and Therapy area expertise * Actively engage in creating awareness and shaping patient access initiatives (Commercial only) and help accelerate patient access through awareness, education and advocating to address external bureaucracy * Connects and collaborates with the community of Health Solution Partners in the country and in the cluster to help shape and deliver best in class scientific engagements and healthcare solutions * Develops and implements a comprehensive stakeholder and engagement plan, and adapts it based on self-identified opportunities and insights. * Maintains a methodical approach toward each engagement objectives (e.g., clear next steps and appropriate documentation, managing to KPIs)? * utilizes current digital tools effectively as well as adapts quickly to new tools for successful customer engagement?; leverages analytics to assist with developing insights and planning the next best action *The Solution partner has a national coverageKPIs:* Successful planning & delivery of a comprehensive engagement plan with owned customers * Management of defined projects and achievement of project objectives within set scope, budget & timeframe * Measurable positive impact of implemented solutions in terms of advancing scientific knowledge and improving patient outcomesBASIC QUALIFICATIONS/EXPERIENCE* Bachelor?s degree in pharmacy, medicine, or science. Master?s degree preferred * Minimum of 5 years? Experience engaging with HCPs and the scientific community * Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies, by customer/stakeholder, to maximize overall effectiveness and impact. * Ability to influence and persuade both internal and external stakeholders, lead without authority skills * Mastering of healthcare ecosystem & environment and public health care institutions, structures, processes & workflows * Expertise in providing educational scientific contents to HCP * Implementation or participation in initiatives that positively impact patient?s journey * Good level knowledge and expertise in Pfizer in scope TAs * Demonstrated Customer and business acumen and strategic thinking abilities * Digital Learning Agility * Excellent communication collaboration and interpersonal skills * Demonstrated leadership & business analytical skills. * Demonstrates a strong understanding of the compliance risks related to the role and the local market, and understands the importance of acting with integrity. * Excellent written and spoken English, French and local language required. * Proficient management of Office and reporting tools required. Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Marketing and Market Research#LI-PFEPfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare, and potential to transform millions of lives. We?re looking for new talent to join our global community, to unearth new innovative therapies that make the world a healthier place.

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