Customer Service Representative

1.00 to 10.00 Years Casablanca, Morocco 08 Apr, 2025

Job Location	Casablanca, Morocco
Education	Certification / diploma
Salary	$1,500 - $2,000
Industry	Administration Support Services - Call Centers & Customer Care Outsourcing - Sales Outsourcing
Functional Area	Not Mentioned

Communicate fluently in French and in English.
Understand the demand of consumers to provide timely service and solutions.
Cater to client queries by providing accurate data using appropriate communication channels.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
Collaborate with the managers to stay informed about changes in company rules and new projects.
Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Keyskills :

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