Taking Inbound calls on behalf of a leading telecommunications provider (approximately 20-40 a day)
Assisting customers with any technical problems or billing queries they may have, in an attentive and empathetic manner
You will navigate through multiple systems whilst talking to the customer, so multitasking is key for this role
You will sometimes have to deal with difficult or unhappy customers, it is important you handle the call with empathy and remain calm
Benefits:
Casual dress
Company events
Company pension
Employee discount
Gym membership
Private dental insurance
Private medical insurance
Referral program
Wellness program
Work visa support ( We will provide all the documentation and financial support to successful candidates since the role can?t be performed remotely)
Don?t listen to us! Here is what the members of the Yarkam family have to say?-?I have worked for Yarkam for just over 4 years now. The Yarkam customer relation team are amazing and the people are what make it. Every single person on the site is dedicated and supportive. Yarkam offer an outstanding service to our clients and every day is different with new and exciting challenges.?-?I have been a part of Yarkam for several years and I can honestly say that it has grown and flourished into a brilliant environment to work. There is plenty of support and opportunity for those who put themselves forward and want to grow within the business.?
