National_Senior HR Executive | Group HRKey Accountabilities:
Provide second level expert services in the areas of Process Management, Training & Communication, Knowledge Management, OM, PA,TA & PY. Acts as Subject Matter Expert (SME) and is familiar with functionality & HR global data definitions.
Take care of answering complex queries and transactions related to OM, PA , TA & PY.
Provide trainings to Tier 1 in order to increase the first contact resolution rate.
Manage user access requests on GRC tool and support required documentation process.(deputy role owner)
Ensure compliance in line with Data Privacy and Protection guidelines and other relevant legislation
Review PA & OM transactions (hires, leavers , promotions, HR letters etc?)
Upload payroll transactional data in timely & accurately delivered on HR coreMake recommendations for the development of, or enhancements to, current systems and the implementation of new systems and tools for better reporting and analytics.
Coordinate and prioritize ad-hoc data and reporting requests and data collection from both internal and external sources for analysis.
