Sales Team Lead

Job Description

Who we are??As the digital disruption of the F&B sector continues to build momentum and accelerate by the pandemic?s impact, the operators find themselves with archaic toolbox designed for traditional brick and mortar commerce. New business models born out of this transformation such as Cloud Kitchens and Virtual Brands have recently reached a critical mass of maturity and scale but unfortunately the technology providers in this space have not pivoted fast enough to capture the demand. GrubTech was born out of deep expertise in the beauty and apparel e-com space and have transposed best practices in operations, marketing, and technology to the F&B sector.???What we do??We are one of the few companies globally that is purpose built from the ground up to cater to delivery centric restaurants and cloud kitchens. Our product suite encompasses the entire end to end operations from demand generation, food aggregator integration, in-kitchen operations, and last mile delivery integration. Our solution provides a high degree of automation which collapses manpower costs and unlocks digital channel revenues. It allows our customers to focus on what they do best, making great food while we handle the technology landscape to bring best of breed capabilities to assist in navigating the digital transformation of their sector.???Our Mission & Vision?

• Mission: Our mission is to delight our F&B partners with transformative technology, their customers with the best service, our employees with a passion project worth working for and our investors with growth and profitability?
• Vision: To be the most comprehensive and hyper-connected F&B platform?

Role overview:Our solution addresses a key gap in the market, and we have witnessed significant demand for the product both regionally and globally. The GrubTech team is growing at a significant rate to ensure that we successfully meet that demand, effectively serve our customers, consistently exceed expectations, and continuously innovate and identify new opportunities.The Sales Team Lead is responsible for building, mentoring and supporting the Sales team members, and sharing knowledge through their experience for building relationship with customers. We are looking for a confident and proven candidate, who is passionate about solving problems through tech, is comfortable working in a fast-paced startup environment and has experience in building and growing the sales teams and has a strong commercial awareness.Responsibilities:

• Recruiting and training new sales staff, assigning specific tasks to other sales staff, and monitoring the teams sales performance.

• Helping the team solve customer requirements and answering customers questions.
• Writing reports for senior managers and ensuring HubSpot CRM hygiene.
• Providing sales staff with constructive feedback by conducting reviews and one to one meeting on a daily/weekly basis.
• Maintaining positive customer relations.
• Motivating the sales staff and creating an atmosphere of healthy competition among the staff.

• Delivering timely and effective feedback including training for performance goals and policies to ensure that associates are able to meet standards
• Lead the sales team, assign quotas and territories, coordinate with marketing the demand generation activity, assist in the creation of account development plans, ensure that sales workload is prioritized, assist team members in the development and closure of opportunities, track performance of team members closely, ensure total customer satisfaction
• Develop the team member? guide and coordinate personal development plans, particularly training, provide career planning, conduct annual performance reviews, coach and counsel team members day to day for their professional growth

Experience:Characteristics

• Excellent communication, interpersonal, and customer service skills.
• Strong leadership abilities.
• Good time management, strategic planning, and organizational skills.

Minimum qualifications

• A bachelors or associate degree in marketing, sales, or a related field may be advantageous.
• Experience in sales is necessary.

• Strong sales ability, business acumen, and commercial awareness.

Keyskills :