The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, leading a sales team(s), and being accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion).
Serves an assigned territory/client with moderate variables in geography and/or customer complexity.
Possess a passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation.
Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with the Sales Director and external facing client.
Meets strategic needs and goals by partnering with client stakeholder(s).
Must possess the ability to support and manage a moderate level of variability and change.
