Serves customers by identifying their needs and engineering adaptations of products, equipment, and services.
Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand service requirements.
Provides product, service, or equipment technical and engineering information by answering questions and requests.
Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedules.
Submits orders by conferring with technical support staff and costing engineering changes.
