Quality Control Senior Manager

1.00 to 10.00 Years Cairo, Egypt 30 Jul, 2021

KEY ACCOUNTABILITIES:

Establish quality Control procedures, standards, and specifications related to CM business activities
Collaborate with CM Senior Managers?to ensure and delivers smooth and operable services to enrich our clients life experience?and insure satisfaction
Set and enforce standards for quality during day to day?work operations
Carry out daily inspection and create quality JC on the ISOP system
Conduct surveys to identify customer requirements and ensure they are being met by established quality standards
create recommendations to?management on ways to improve on existing quality processes
Collect, compile, and analyse relevant quality statistical data to obtain information regarding quality performance
Supervise CM service providers in aligned with CM mangers , to ensure they perform their duties in line with established quality procedures
?Close Monitor with a critical Eye?CM daily activities?to identify deviations from quality policies and correct immediately
Review existing process to identify the?gabs and need mitigations for improvement or upgrade
Review CCPM dept. quality reports and take the immediate needed actions, plans?
Prepare and present reports to update upper management on quality activities
Maintain proper records of quality reports and business achievements

Keyskills :

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