To be the primary contact for all sales enquiries into the office, including telephone, written, email and website enquiries and ensure they are dealt with in a timely and professional manner.
Handling the operations on the platform.
Assigning Leads to the sales team.
Follow up on the feedback and sales comments, and the rotation of the lead.
Assisting in quality assurance regarding after-sales service.
Creating and developing sales reports regarding generated leads and quality control.
Directs call to the sales team by distributing the leads.
Receive and process leads.
Coordinate between departments to issue clients contracts.
Welcome clients and coordinate their meetings in the company.
Contacting clients by phone or email to answer queries