Analyze and dive deeply into customer feedback in order to build new?programs.
Working closely with operations team across the BORN network to identify, manage and implement new initiatives.
Troubleshoot issues by working closely in a consultative role with key internal stakeholders .
Interact with cross-disciplinary technical and non-technical teams in order to design new technical solutions and processes, meet schedules and resolve or mitigate issues.
Building out a scalable?program?status/tracking infrastructure that provides granular detail on overall?program performance, risks and opportunities.
Providing project management and cross-functional support on key improvement initiatives.
Disseminating?program?& strategy updates to internal and external stakeholders.
