| Job Location | Cairo, Egypt |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
DescriptionRole purpose: Cross Over function to support the organization in identifying and implementing process improvement opportunities to enable optimal services to be delivered to our customers and realize efficiencyJob ResponsibilityKey accountabilities and decision ownership: ?Apply and Manage Function Sizing methodologies like IFPUG FP, Impacted FP, SNAP, Non Functional Requirements Sizing?Create delivery process improvement plan setting measures, KPIs and targets against market averages to realize cost efficiency targets?Lead process improvement initiatives across delivery Units, and vendors, to deliver efficiencies and benefits to internal and external customers?Present findings and recommendations with confidence and communicating these to sponsors and key stakeholders?Challenge stakeholders to maximize opportunities from process improvement initiatives?Promote and develop a continuous improvement culture across the business?Champion the need and benefit by utilizing a structured approach to business process improvement. Identify improvement opportunities and manage improvement requests from the business?Coach and support project team members in use of tools and methodologies?Train, monitor and lead junior team members?Document and monitor business processes, business rules, metrics and standard operating procedures as a result of improvement initiatives.?Deliver process improvement training to staff?Facilitate and provide specialist process improvement advice to business units via targeted workshops to identify and resolve specific issues that are critically impacting business outcomes and require urgent resolutionCore competencies, knowledge and experience:?Experience of working to and performing against set targets?Ability to deal positively and professionally with difficult situations which may arise?Proactive attitude ? must have ability to take initiative to get the job done?Excellent working knowledge of Excel, Word, Power point, OutlookMust have technical / professional qualifications: ?Deep understanding of concepts of productivity analysis and functional sizing methodologies like IFPUG FP, Impacted FP, SNAP, Non Functional Requirements Sizing?Understanding of business process improvement concepts including lean six sigma?Strong negotiating, presentation and influencing skills?Strong Data manipulation, reporting and analysis skills including Excel, Reporting Services, Power BI#movewithus #_VOISSkillsSystem and Process TransformationBusiness PartneringGovernance ManagementProcess and Performance AnalyticsProject and Programme Management
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