Develop IT project management processes and procedures, based on best practice for the industry
Lead internal projects to improve services or introduce new services as needed
Manage assets utilization and determined the need for replacement or upgrade
Manage maintenance contracts, suppliers, service providers
Identify and create the Business Continuity and Disaster Recovery plans for networks
Provide direction on new technologies and platforms to be introduced, assimilated and integrated to ensure IT capabilities respond to the business needs
Take responsibility for the day to day operation, supporting the team with overall guidance and supervision
Maintain documentation related to the work processes to be up to date, accurate and reflect the day to day running of the team
Full ownership and accountability on security of systems with 100% fault free operation
Cooperate with other departments to achieve common business goals
Responsible for the team performance and their career/personal development
