National L&D Manager

Job Description

National L&D Manager | RetailAbout the RoleWe are seeking a highly capable and motivatedL&D Managerto lead and support learning programs and development strategies for the business through effective coordination with the Regional Learning & Development Manager and HR Business Partners. Focus on the development and maintenance of the IKEA training plan and individual development plans to secure excellence in business competency.Job SummaryThe L&D Manager is responsibleto create and execute learning strategies and programs and evaluate individual and organizational development needs. Implement various learning methods and design/deliver e-learning courses, workshops, and other trainings.Job Duties

• Facilitate all orientation programmes for new co-workers and HR specific updates
• Ensure that candidates receive induction within their first three months using the Basic Job Knowledge and successfully complete their probation
• Train, develop, coach and mentor all co-workers in accordance with the IKEA culture
• Create and coordinate Induction plans for the new managers starting in the business Be the champion for technical and behavioural skills development
• Effectively manage all business specific training requirements and ensure training is delivered to the required standard
• Implement post-course assessment and action plans for the candidates following the in-house trainings courses to measure the productivity of the time spent in trainings
• Lead the learning and development process in the store by working in a proactive way.
• Responsible for maintaining the co-workers knowledge on current training initiatives and trends via external networking (Inter-IKEA Systems B.V, toolbox) and the Al-Futtaim Training Centre.
• Design training programs in line with the development requirements for the co-workers in the store (customer service expectations, on the floor trainings sessions) across all co-workers including night shifts
• Incorporate the training programs in the Commercial calendar as per the activities happening in the store
• Work with the regional L&D manager to support the AFTC curriculum of courses
• Understand the ICSS results and suggest plans for improvement where necessary
• Spend time with the line managers on the shop floor to understand their needs in terms of people development as per the business requirements
• Organise team building activities to support the engagement of the co-workers and managers
• Provide feedback to managers on their effectiveness of delivering training and improving performance
• Maintain all administrative records relating to employee trainings (Training Matrix) and control all administration related to training for the store.
• Support the enrolment process for all IKEA Business College training.
• Coordinate with the AFTC enrolment of the co-workers and managers for trainings
• Maintain a good communication with the co-workers through Information boards and newsletters
• Support the managers with the performance management, contribute to develop performance improvement plans for the poor performers
• Get involved in the employee engagement survey and act as a champion in improving the results
• Support and coordinate all management and co-worker development plans
• Support the implementation of the succession planning program and support the managers to coach and train the candidates to become ready to take on more senior positions
• Support Line Managers in executing development training for identified succession candidates.
• Have a strategic eye for talent planning and communication with suggestions for the line managers in terms of succession plan

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