hireejobsgulf
Register for Job

Marketing Research Executive Valeo Service

1.00 to 10.00 Years   Cairo, Egypt   18 Jul, 2022
Contact Centers Company (CCC)
1 Jobs Openings
Job LocationCairo, Egypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

MissionWe are looking for a smart graduate who is inquisitive in nature, possesses strong analytical skills and excellent attention to detail to join our dynamic Strategic Marketing team. You will be in charge of Marketing Research, based at Valeo in Cairo at our Smart Service Center, and member of our Global HeadQuarters. You will highly contribute to inspire good business decisions, by injecting the right information at the right time. Your mission is to be the Trusted Advisor for key players within the organisation: top management, strategic and product marketing teams, and sales teams.Your core responsibility will be to represent the voice of the customer (B2B and B2C) within the business. To deliver insights, market context and understanding to both our internal and external stakeholders, to help them better understand how customers think, feel and behave.We act as the experts on market and customer expectations to make sure our colleagues around the business can tailor their strategies to consumer needs, which in turn keep Valeo Service relevant, meaningful and successfuResponsibilitiesI. You are a part of the Global Strategic Marketing Team, you:

  • Report to the Global Brand & Customer Experience Manager, with a worldwide scope of intervention
  • Hold a position where you need to support internal customers in their day-to-day work with a business-oriented mindset, at different levels of the organization (headquarters, regions, divisions) for different functions (marketing, sales)
  • Stand by Marketing teams, with a significant contribution for the launch of products and services
II. You are a Market Research referential within Valeo Service, you:> Lead the Customer Experience program (NPS)Listening to our customer feedback is key and feeds our organisation actions. You will be the main interface with our external partners, and will be the counterpart of local Customer Experience Teams in the countries: project deployment and action plan follow up, community animation> Develop an understanding of customer attitudes and behaviour (spare parts distributors, workshops, drivers, fleets)With the management of external research agencies, you will participate in delivering insightful recommendations that our internal customers can trust and act on. The types of ad hoc research we are conducting are: Usage & Attitude surveys, naming, customer satisfaction, pricing, trade-off surveys, etc.> Ensure a day-to-day sector and competition watchOn a daily basis, you keep your eyes and ears open : monitoring of the market trends and competitor landscape thanks to external data sources> Manage sector market researchYou will manage our international market reference program, in coordination with our internal customers (in the countries). Your analytical skills and capacity to synthesize the information will truly help the organization to make the right decisions.Education/TrainingBusiness Degree with a good understanding of Marketing, ideally specialization in Marketing Research.Professional Experience
  • Academic experience in Marketing / Marketing Research is required
  • A previous experience in Automotive and/or Aftermarket and/or in Marketing Research would be fantastic.
  • 6 to 7 Years of experience
Languages
  • Fluent English is mandatory
  • Other languages are a plus!
Other Specifications
  • An analytical mind and ability to think critically
  • Excellent numeracy, written and oral communication skills
  • Organizational skills and the ability to work under pressure
  • A methodical and detailed approach in your thinking and your work

Keyskills :

APPLY NOW

Related Jobs

© 2023 HireeJobsGulf All Rights Reserved