| Job Location | Cairo, Egypt |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Management Consulting |
| Functional Area | Not Mentioned |
Mansoura Hub SupervisorMansoura / Operations / Full-time Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions. We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.Job Duties:-+ Responsible for the Hub infrastructure. + Responsible for the financial management in the hub and manage the cash flow.+ Carry out the company principle and achieve any other duties which fall within the broad spirit, scope and purpose of this job description.+ Ensure that the achievement and records are consistently kept across the Hub daily workflow.+ Monitoring the stars and the hub members salaries, bounce and deductions.+ Responsible for monitoring the collected CODs amounts for the delivered packages from the stars and assure that the payment has been settled accurately.+ Ensure the smooth running and organization of a Hub operational flow process through effective line management to guarantee distributing and dispatching the packages with the proper timing with the stars.+ Maintain the highest standard of the operation procedures in all hub to meet the agreed SLA in the shipments life cycle ( 3 Attempt deliveries out of 10 calendar days). + Ensure all shipments are dispatched to the customers efficiently within 24 hours of being received at the hubs.( NDA).+ Applies the SLA of canceled shipments to be held 48 hours at the hub before being forwarded to sorting facility team.+ Following up on receiving emails and assure taking the necessary actions to solve the hub problems on a daily basis.+ Following up the ?Freshdesk? and ensure resolving the assigned tickets within the agreed SLA on a daily basis.+ Following up on the hub members and Coaching them to improve and to recognise and achieve their capacities.+ Be an effective role model to other staff members in the hub.+ Create a collaborative relationship with all Hub staff and provide advice and guidance as necessary for the Hub members.+ General all monthly, quarterly, annual Hub Reports.Job Requirements:-+ Minimum of 3 years in hub and warehousing operations, preferably in the shipping field.+ Very good English Level.+ Must have experience in leading and supervising teams.+ High School Diploma; Bachelors degree.+ Decision Making and problem solving skills.+ Analytical and reporting skills.+ Ability to meet deadline and work under pressure.+ Time Management and multi-tasking.+ Good interpersonal skills and leadership skills.+ Proactive, with can do attitude and good judgment.+ Focused and professional attitude.
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