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Learning & Quality Coordinator - IHG Cairo Citystars

1.00 to 10.00 Years   Cairo, Egypt   02 Sep, 2022
InterContinental Hotels Group
1 Jobs Openings
Job LocationCairo, Egypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

At InterContinental Hotels & Resorts our role is to put the glamour into international travel. That is where you come in. When you are part of the InterContinental Hotels & Resorts brand you are more than just a job title. At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.Join us as Learning & Quality Coordinator in InterContinental Cairo Citystars . You will have ambition, talent and obviously, some key skills. Because, for this vital role, were looking for someone who: - has 2 years experience in a similar function in the luxury hotel segment.

  • Coordinate and facilitate the new Comers Hotel Orientation program and supervise the on-boarding process.
  • Conduct new hires Review and completion of initial job training plans with new comers.
  • Assist in conducting the Training Needs Analysis
  • Develop, design, and facilitate learning materials for the frontline Colleagues by using different instructional techniques and formats such as role-plays, team exercises, group discussions, games and videos
  • Assist in developing the Annual Training calendar
  • Conduct IHG Technical training & development workshops for Frontline Colleagues.
  • Organize and develop training procedure, SOPs manuals and course materials such as handouts and visual materials
  • Assist in measuring, evaluating and following up on overall effectiveness of training programs directed toward continuous improvement.
  • Assist in liaising with schools and universities in preparation for IHG Academy internships placement.
  • Preparing Training Reports by the end of each month
  • Coordinate and attend the monthly Departmental Trainers Meeting.
  • Assist in setting the annual L&D Budget in line with corporate requirements
  • Ensure Full optimization of the IHG Merlin My learning platform
  • Compliance with the IHG Learning Brand Standards
  • Bachelor Degree
  • 1-2 years of Experience in the L&D field
  • Strong communication & facilitation skills
  • Excellent PowerPoint & Excel Skills.
  • Agile, resilient, dynamic & professional.

Keyskills :

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