Lead Customer Application Engineer

Job Description

Summary?Preparing winning proposals to achieve the orders operating plan, major focus on Monitoring & Diagnostics (M&D) solution portfolio?Meeting customer?s priorities in terms of time schedule, price, scope, from commercial and technical aspects.?Managing the assigned tendering workload, with extensive focus on M&D BusinessRoles and ResponsibilitiesTechnical Proposals Management

• Technical Analysis of customer needs/RFQ to define and offer on products /services/solutions based on GE Make products
• Facilitate Sales & Growth Leaders in key focus, promoting the GE Asset Monitoring & Diagnostics (M&D) solution portfolio within the region
• Facilitate developing new customer accounts and quoting competitive GE products/solutions, pertaining mainly on M&D
• Ensure Complaint offer to the technical specifications in accordance with tender requirement
• Identify & Flag Key Risks and ensure the mitigation plan in Risk & Opportunity register
• Managing & Implementation of the Return of Experience
• Ensure proposals are in accordance with commercial and healthy execution strategies
• Ensure technical Derogation and New Product Introduction (NPI) approvals, if applicable for technical solution.
• Ensure completion of site assessments (site visit/review) for the Brown Field Projects
• Maintaining the Typical circuits /schemes /solution in Tendering Tools to facilitate future standard offerings
• Ensure the respect of technical and commercial offers time schedule to serve sales force in due time and due quality level
• Timely review and response to technical enquiries/clarifications of bid
• Support order booking as per signed contract/PO, ensure booking process well in place & drive an improved OTR turnover process
• Support the Sales team in commercial and technical meetings/negotiations with customers

Bidding Process

• Ensure the complete bid management phases to ensure compliance to GE policy and financial guidelines of Grid Solutions/Grid Automation Business
• Ensure conducting different tender reviews as per guidelines and well ahead to tender submission due dates
• Conduct Transfer Meeting + hand over relevant documents to operations team

Costing and Pricing Analysis

• Responsible for review and analysis of cost and price preparation & calculations
• Responsible for having formal quotes of third-party products/systems and updating in Tendering tool in line with sourcing
• Responsible for ensuring correct Labor rates in tendering tool in accordance with latest updates
• Cost Optimization & Risk Analysis: Challenge product/solution costs and delivery costs in tenders
• Commercial/ Technical win loss Analysis of Bids
• Review and maintain Hit Rate

Required Qualifications

• B.S Degree in Electrical Engineering or equivalent
• Knowledge on M&D is mandatory
• Knowledge of customer requirements and Specifications in MENAT is a plus

Desired Characteristics

• Master?s in engineering degree, or Business is a plus
• Min. 3 years? experience in tendering/commercial function.
• Good Interpersonal Skills
• Deep Knowledge and understanding of Commercial terms and tendering process
• Proactive work style, creativity, energy. Ability to multi-task and work under pressure in a distributed matrix sales structure. Self-starter with high energy level is key to success in this position.
• Customer orientated / Growth mind set
• Understanding of Commercial/ Contracting Terms & Conditions

Additional InformationRelocation Assistance Provided: No

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