| Job Location | Cairo, Egypt |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
48,000 people. 49 countries. Over 120 office locations.We?re not just engineers. We?re a global team of data scientists, consultants, construction workers andinnovators all working to create a better tomorrow. Every day, we help customers in energy, chemicals andresources get one step closer to solving our planet?s toughest issues. Climate change. The energy transition.Digital transformation. And how we can deliver a more sustainable world.?Whatever your ambition, there?s a path for you here. And there?s no barrier to your potential career success. For more information, visit Worley.comMajor accountabilities of PositionIdentifies, researches and resolves technical problems for computer end users. Provides support to end users for computer, application, system, device, access and hardware issues. Builds, maintains, repairs, and troubleshoots desktop hardware and software packages. Interacts with end-users to identify current computing procedures and desktop-based LAN systems software operations and makes selection recommendations accordingly. Needs to coordinate with other teams or departments and external service providers and vendors to resolve user problems. Also responsible for customer service and end-user training. Gains exposure to some of the complex tasks within the IT job function.Partners with Manager, other DSS / RDSS / Support Functions, and third line support teams, on the operational aspects of associated services to meet or exceed committed service levelsExecutes the operation, reporting and continuous improvement of the services and functions required to deliver and support infrastructure services and products to meet the needs of the businessPerforms processes to ensure the stability, capacity and performance of associated services and functions. Addresses and adjusts services as needed to maintain or exceed service levels to businessFor accountable services, partners with the IT organizations responsible for ITIL service management-based processes associated with Incident, Problem, Change, Availability, and Release ManagementWorks as part of a team that leverages agile approaches to meet business needs at an accelerated pacKnowledge / Experience / Competencies RequiredWork requirements:
Keyskills :
© 2023 HireeJobsGulf All Rights Reserved
